Confidence Petroleum India Limited

TERMS & CONDITIONS

Effective Date: [Insert Date]

Business Name: Confidence Petroleum India Limited
Address: Village Paud Survey No. 27/29, Post Mazgaon Via Rasayani, Taluka Khalapur, Raigad – 410207, Maharashtra, India
Contact Number: 8767088863
Email: cpil1123@gmail.com

1. Introduction

Welcome to Confidence Petroleum India Limited (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, digital platforms, communication services, WhatsApp Business communications, Rich Communication Services (RCS), customer support systems, applications, and related services offered by Confidence Petroleum India Limited.

By accessing, browsing, registering, subscribing to, or using any of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should immediately discontinue use of our services.

These Terms are designed to comply with applicable Indian laws, Meta Business Messaging Policies, WhatsApp Business Platform requirements, telecommunications regulations, and RCS messaging guidelines.

2. Definitions

For the purpose of these Terms:

  • “Company” refers to Confidence Petroleum India Limited.
  • “User” means any person, customer, visitor, business entity, or representative accessing our services.
  • “Services” means all products, platforms, websites, applications, communication channels, customer support systems, WhatsApp communications, RCS communications, and related offerings.
  • “WhatsApp Business Platform” refers to Meta’s official business messaging infrastructure.
  • “RCS” refers to Rich Communication Services used for business messaging.
  • “Content” means any text, images, videos, documents, messages, files, data, graphics, or communications exchanged through our services.
  • “Account” means a registered profile created by a user to access certain services.
  • “Applicable Law” means all laws, regulations, rules, and governmental requirements applicable within India.

3. Acceptance of Terms

By using our services, you expressly agree to comply with these Terms and all applicable laws.

Your continued use of our website, messaging channels, WhatsApp communications, RCS communications, or any associated platform constitutes ongoing acceptance of these Terms.

If you are using the services on behalf of a business or organization, you represent that you possess authority to bind such entity to these Terms.

4. Description of Services

Confidence Petroleum India Limited may provide:

  • Customer support services
  • Product and service information
  • Business communications
  • Promotional communications
  • WhatsApp Business messaging
  • RCS business messaging
  • Inquiry handling
  • Order updates
  • Transactional notifications
  • Customer engagement services
  • Digital platform access
  • Business account management

The Company reserves the right to modify, suspend, discontinue, or enhance any service without prior notice where permitted by law.

5. Eligibility

To access or use our services:

  • You must be at least 18 years of age.
  • You must possess legal capacity to enter into contracts under Indian law.
  • You must provide accurate and complete information.
  • You must not be prohibited from receiving services under applicable laws.

Use by minors is permitted only under supervision of a parent or legal guardian.

6. Account Registration

Certain services may require registration.

You agree to:

  • Provide accurate information.
  • Maintain current account information.
  • Protect login credentials.
  • Notify us immediately of unauthorized account access.
  • Accept responsibility for activities occurring under your account.

Confidence Petroleum India Limited reserves the right to suspend or terminate accounts containing false, misleading, or incomplete information.

7. User Responsibilities

Users agree to:

  • Comply with applicable laws.
  • Use services only for lawful purposes.
  • Maintain confidentiality of account credentials.
  • Refrain from transmitting harmful content.
  • Avoid unauthorized access attempts.
  • Respect intellectual property rights.
  • Provide truthful information.

Users shall not:

  • Send spam.
  • Transmit malware.
  • Violate third-party rights.
  • Engage in fraudulent conduct.
  • Use automated tools to disrupt services.
  • Circumvent security measures.

Violation may result in suspension or termination.

8. Payment & Billing Terms

Where services require payment:

  • Prices shall be communicated before purchase.
  • Payments must be completed through authorized channels.
  • Taxes, GST, and applicable governmental charges may apply.
  • Users authorize processing of payments through approved payment providers.

Failure to pay may result in:

  • Service interruption
  • Account suspension
  • Termination of services

Refunds shall be governed by applicable refund policies and Indian consumer protection laws.

9. Subscription Renewal & Termination

For subscription-based services:

  • Subscriptions may renew automatically where applicable.
  • Users may cancel before the renewal date.
  • The Company reserves the right to terminate subscriptions for policy violations.

Upon termination:

  • Access to services may cease.
  • Outstanding obligations remain enforceable.
  • Data may be retained in accordance with legal requirements.

10. Use of WhatsApp Official API & RCS

Confidence Petroleum India Limited utilizes official messaging platforms including WhatsApp Business Platform and RCS messaging channels.

Users agree that:

  • Messages may be delivered through Meta-authorized infrastructure.
  • Communications may include transactional notifications.
  • Communications may include customer service interactions.
  • Communications may include marketing content where consent has been obtained.

Users may opt out where applicable by following unsubscribe instructions or contacting us directly.

Use of WhatsApp and RCS communications remains subject to respective platform policies.

11. Message Delivery & Compliance Policy

The Company strives to ensure reliable message delivery; however:

  • Delivery depends on network availability.
  • Delivery depends on device compatibility.
  • Delivery depends on third-party platform availability.
  • Delivery timing cannot be guaranteed.

Users agree not to misuse messaging channels for:

  • Illegal activities
  • Fraudulent schemes
  • Harassment
  • Spam distribution
  • Malicious communications

All messaging activity must comply with:

  • Meta Business Policies
  • WhatsApp Business Terms
  • Telecom regulations
  • Applicable Indian laws

12. Intellectual Property Rights

All intellectual property associated with Confidence Petroleum India Limited remains the exclusive property of the Company.

Protected materials include:

  • Logos
  • Trademarks
  • Website content
  • Designs
  • Software
  • Databases
  • Graphics
  • Documentation
  • Marketing materials

No license or ownership rights are granted except as expressly permitted.

Users may not:

  • Copy
  • Modify
  • Distribute
  • Reverse engineer
  • Reproduce
  • Commercially exploit

Company content without written authorization.

13. Confidentiality

Both parties acknowledge that confidential information may be exchanged during service interactions.

Users agree to:

  • Protect confidential information.
  • Avoid unauthorized disclosure.
  • Use confidential information only for intended purposes.

Confidentiality obligations survive termination of services.

14. Disclaimer of Warranties

Services are provided on an “as-is” and “as-available” basis.

To the maximum extent permitted by law, Confidence Petroleum India Limited disclaims all warranties including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy
  • Availability
  • Reliability

The Company does not guarantee uninterrupted or error-free operation.

15. Limitation of Liability

To the fullest extent permitted by applicable law:

Confidence Petroleum India Limited shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Special damages
  • Punitive damages
  • Lost profits
  • Business interruption
  • Data loss
  • Communication failures

Total liability arising from use of services shall not exceed the amount paid by the user, if any, during the preceding twelve months.

16. Indemnification

Users agree to indemnify and hold harmless Confidence Petroleum India Limited, its directors, employees, affiliates, partners, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Violation of these Terms.
  • Misuse of services.
  • Breach of laws.
  • Infringement of third-party rights.
  • Unauthorized activities conducted through user accounts.

17. Governing Law (India)

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Maharashtra, India.

Parties agree to attempt amicable resolution before initiating formal legal proceedings.

18. Changes to Terms

Confidence Petroleum India Limited reserves the right to amend, update, or modify these Terms at any time.

Changes may be published through:

  • Website updates
  • Platform notifications
  • Email communications
  • WhatsApp notifications
  • RCS notifications

Continued use following updates constitutes acceptance of revised Terms.

Users are encouraged to review these Terms periodically.

19. Force Majeure

The Company shall not be liable for delays or failures caused by events beyond reasonable control including:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • Government actions
  • Telecom outages
  • Internet disruptions
  • Cyber incidents
  • Labor disputes
  • Pandemics

Performance obligations shall be suspended for the duration of such events.

20. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid provision shall be replaced by a lawful provision reflecting the original intent as closely as possible.

21. Entire Agreement

These Terms constitute the complete agreement between users and Confidence Petroleum India Limited regarding use of services and supersede prior understandings, communications, and agreements.

22. Contact Information

For questions, complaints, requests, or legal notices, please contact:

Confidence Petroleum India Limited
Village Paud Survey No. 27/29
Post Mazgaon Via Rasayani
Taluka Khalapur
Raigad – 410207, Maharashtra, India

Phone: 8767088863
Email: cpil1123@gmail.com

By accessing or using the services of Confidence Petroleum India Limited, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.